shipping policy
Shipping within the US may take approximately 5-7 business days. For shipping on orders out of the US can take up to 6 -10 business day. Shipping fees will be added at the end of your checkout. Tracking numbers will be sent to the email address provided with purchase. Processing on orders take approximately 2-3 business days.
Boss Queen is not responsible for ANY lost items. If you check your tracking number and the package says delivered, but you have not received it. You will have to take this up with United States Postal Service.
If your package is returned due to incorrect address you will be responsible for paying shipping fees again.
return & exchange policy
NO EXCHANGES!
ALL SALES ARE FINAL!
Lip Cosmetics, Lashes, and Body Butters are strictly NON - RETURNABLE for sanitary reasons.
Returns on Appearl: Items must be returned in their natural state.
All items must be unworn and unwashed and include all tags INCLUDING receipt within 7 days. If these steps are not followed, it will be denied.
Shipping charges are NON - REFUNDABLE.
You may request a refund within 72 hours of your purchase.
After that time frame you will be issued a store credit.